Return & Refund Policy

At TrendLifestyle, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete item, you may request a return or refund subject to the requirements below.

Return & Refund Request Period

All return or refund requests must be submitted within 7 days of receiving your order. Requests submitted after 7 days may not be accepted.

Video Proof Requirement

A continuous unboxing video is required for any return or refund claim.

The video should clearly show:

• The package before opening.

• The package being opened.

• The product and its condition.

• Any damage, defect, missing item, or incorrect product.

Claims submitted without valid video proof may be rejected.

Eligible Reasons for Return or Refund

You may request a return or refund if:

• You received a damaged or defective product.

• You received the wrong product.

• An item is missing from your order.

• The product received is significantly different from what was ordered.

Return Conditions

Items must be returned in their original condition and packaging where applicable. Products that have been used, washed, altered, damaged after delivery, or returned without the required proof may not qualify for a return or refund.

Refunds

Once your return is received and inspected, we will review your request and notify you whether it has been approved. If approved, the refund will be processed according to the applicable payment method and our refund procedures.

Important

All return and refund requests must be made within 7 days of delivery and must include valid video proof.

TrendLifestyle reserves the right to reject claims that do not meet these requirements.